All posts tagged: conversion

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8 Essential eCommerce Conversion Drivers

Despite being one of the most important components of ecommerce operations, conversion optimization tends to go under the radar. With a focus mainly on product offering, market segment penetration and order fulfillment – attention to the user experience can get left behind. While the majority of ecommerce operators know their intended customer, it’s more of a retail minded knowledge base. Getting to know the psychology of a web user and getting into the ins and outs of their online journey – is quite another prospect. Overlooking the understanding of one’s user can be a costly mistake. Putting good money before bad, site owners sink investments into SEO, banner ads, social media campaigns and so on, driving users to a site that isn’t optimized for their visit. For an ecommerce site to even have a chance at survival, it must do much more than just look pretty. It must function far beyond first […]

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1 month, 1 day ago
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8 Simple Truths of Responsive Design

It’s become clear that Responsive Design is no longer a trend. Delivering an across the board optimized user experience no matter the device can bring far reaching benefits and help a newly launching brand or existing organization widen their audience. The fact of the matter is that sites not utilizing responsive design are simply missing out on readily available customers. This ‘leg up’ can help a brand build trust and gain advantage over their competition. So why are people still designing and redesigning sites that don’t utilize this necessary innovation? A few ‘simple truths’ of RWD: Responsive Web Design Is Evolving…and Improving. Originally, responsive design was just about fitting a new screen size. Now, design elements must include different screen sizes to ensure a uniform experience across devices instead of just designing for one device. New approaches to CSS are taking this into account. It’s Not Just About Devices. Getting a […]

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1 year, 8 months ago
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5 Benefits of a Mobile First Design Approach

Traditionally, web designers begin the design of an interface design with sketches, ideation and wireframing from a desktop point of view. Nauturally, this has been the progression as personal computers were for the most part tethered to a users desk. With the trend shifting to a a heavily mobile using audience, designers must adapt to the differences and challenges in user experience that a smaller screen brings. Acknowledging the growing need for a user centered and consistent approach to mobile design, the development of Responsive Web Design was born. Working to ensure the optimal in UX, RWD consists of incorporating design elements that allow a page to respond to the screen size, and device, that a browser is using to view that page. Design elements must include different screen sizes to ensure a uniform experience across devices instead of just designing for one device. In Responsive Web Design, instead of a mobile site with […]

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1 year, 10 months ago
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Factors to Consider When Approaching A Website Redesign

When a website is created, it most likely meets all the needs and expectations set forth – and the thought of coming back to it again is non-existent. The reality is that every business grows and needs to update their web design to keep up with technological, user and business needs and expectations. There are countless factors as to why a company, even if it is thriving, should embark on a redesign of their website with front-running reasons including usability, SEO, conversions and mobile accessibility. These revenue driving reasonings usually direct a company to redesign, however, there are many hidden factors both during, and after, a redesign that a company must consider and build strategic plans for. Content Strategy From the very start of a site redesign, content should be driving design. In order to build a new site that is truly reflective of the product or service it represents, the […]

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1 year, 11 months ago
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Building A Better Conversion Strategy

Whether a business to business (B2B) or direct to consumer (DTC) site, the one single metric that crushes all others in significance is conversion rate. Frankly, it’s all about the visitor. Their capacity to complete tasks easily and quickly is where web usability comes in, working to define the user experience. It may seem surprising, that while bringing people to a website is not that difficult, its the matter of actually keeping them there, engaging them and ultimately convincing them them to invest and return is a feat of incredible strategy. Its safe to say that usability and conversion, working in tandem, are critical to a sustained, and ultimately successful, relationship with a service or good. It is not enough for a web experience to simply function – a human can simply exist on junk food for a short time, however, in order to thrive and operate optimally, it must […]

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2 years, 2 months ago
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The Business Case for UX and UI Design

For many companies with a well designed site, the idea of paying for user experience (UX) and user interface (UI) design is a stretch. The big thought is “how much more can paying for these design services even help us?” That is an understandable question and is probably the primary thought for businesses with limited budgets, but the reality is that investing in these two design areas can produce a ROI that justifies the expense. There are several metrics to look at when looking for ROI. The first obvious one is the conversion rate. For many budget conscious companies, a possible increase in conversion rate often justifies a marketing expense. Even a one to two percent increase for a sales page can change everything for a company, especially if the company has a consistent flow of traffic to that page. Something as simple as adding a live help chat link […]

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2 years, 9 months ago