All posts tagged: eCommerce

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8 Essential eCommerce Conversion Drivers

Despite being one of the most important components of ecommerce operations, conversion optimization tends to go under the radar. With a focus mainly on product offering, market segment penetration and order fulfillment – attention to the user experience can get left behind. While the majority of ecommerce operators know their intended customer, it’s more of a retail minded knowledge base. Getting to know the psychology of a web user and getting into the ins and outs of their online journey – is quite another prospect. Overlooking the understanding of one’s user can be a costly mistake. Putting good money before bad, site owners sink investments into SEO, banner ads, social media campaigns and so on, driving users to a site that isn’t optimized for their visit. For an ecommerce site to even have a chance at survival, it must do much more than just look pretty. It must function far beyond first […]

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2 months, 24 days ago
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Applying Social Proof to Your Web Design

Equipped with well crafted content and engaging imagery, getting customers to point of purchase should be a simple feat – right? The reality is that even if a product or service is the best in its class and is represented by a beautiful web design, it might not be enough to make an conversion in the digital environment. There are many elements that go into a user making the decision to engage with a company. However, it’s what you don’t say – and more about what other people do say – that can be the most powerful aspect in the conversion process. Leveraging the opinions of an audience in marketing, is nothing new, but in the digital world, social proof has become an essential part of user experience design. Analytics show that the use of social proof is over 70% effective in convincing a customer to purchase a good or […]

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1 year, 23 days ago
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The User Focused Ecommerce Strategy

Online sales worldwide have reached an all time high in the trillions and it’s clear that the majority of consumers do much of their shopping, if not all, online. This trend is only on the upswing, and with that, technological developments must keep up to meet the demand. For any business, whether brick and mortar or solely web based, ecommerce is the name of the proverbial game. In a traditional face-to-face commerce setting, the saying goes ‘the customer is always right’ (albeit, at times begrudgingly), and large retailers as well as single store owners adopted a high-level customer service atmosphere. Similarly, in a web based purchasing context, user experience has taken precedence and customers reign supreme. In an ecommerce environment, the stakes are that much higher. Consumers are keenly aware of pricing, they are highly informed about any given product and there is still the hangup for some that they can’t see the […]

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2 years, 3 months ago
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UI Design and Integration of User Experience

Whether you’re designing a website or an app, UI design plays a critical role either project’s success. The interface is what gets users engaged into using the website or app in a way you want them to. A well designed user interface can open the doors to achieving your website’s or app’s goals while a poorly designed one closes them off. Many businesses understand this concept but they don’t think about creating the optimal UX design (user experience) in conjunction with the UI. While UI is the actual tool which users use to interact with a website or app, UX is the actual interaction or experience. This can be hard to understand, so the best way to explain it is through an example. The UI on a website is the navigation menu which is usually located on the top or sidebar. The UX is the purpose behind the navigation and […]

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3 years, 25 days ago